How long will my order take to arrive?
To offer you the cutest cat toys at the best prices, some items may be shipped directly from our international suppliers.
Please allow 14–36 business days for your parcel(s) to arrive.
Most customers receive their orders sooner, but this timeframe covers all possible delays.
Can I track my order?
Yes! If you would like to track your order, simply send us a message with your order number, and we will provide the tracking details.
What if I want to return an item?
We follow our standard Returns Policy.
If you need to return an item, please contact us at kamelia.georgieva04@gmail.com and we will assist you through the process.
Items must be returned in original condition unless they are faulty. For full details, please refer to our Returns Policy page.
How can I get in touch if I have a problem with my order?
We’re here to help!
You can contact us anytime via kamelia.georgieva04@gmail.com or through our Get Help page. If live chat is available, feel free to reach out there as well.
How can I pay for my order?
We accept a range of secure payment methods, including:
- Credit cards
- Debit cards
- PayPal
Will my order arrive all in one parcel?
Not always. Because we work with multiple trusted suppliers, your items may arrive in separate parcels and possibly on different days.
Don’t worry—this is completely normal, and all parcels will make their way to you.
How can I stay in the loop about special offers and deals?
Join our community of happy cat lovers!
You can:
- Sign up for our email newsletter
- Follow our Facebook page
That way, you’ll never miss a new deal, product launch, or cute cat announcement.